Creative Estuary Accessibility Statement

This accessibility statement applies to CreativeEstuary.com

 

How accessible this website is

We know some parts of this website are not fully accessible:

  • Most older PDF documents are not fully accessible to screen reader software
  • Our map is limited in its functionality with limits in place from Google

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

 

Email info@creativeestuary.com

We’ll consider your request and get back to you in a reasonable time frame.

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact, info@creativeestuary.com. Please include as much technical information as possible (bowser, browser version #, operating system, screen resolution) and a detailed description of the issue.

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

Creative Estuary is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

 

Content that’s not within the scope of the accessibility regulations

PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document].

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video
We do not plan to add captions to any live video streams because live video is exempt from meeting the accessibility regulations.

 

Preparation of this accessibility statement

This statement was prepared on 25 November 2020. It was last reviewed on 25 November 2020.

This website was last tested on 25 November 2020. The test was carried out by Playne Design. We used the Siteimprove Accessibility Checker to assess areas of compliance and fix where appropriate.